Class Cancellation & Rescheduling

At Coral Academy, we understand that sometimes, schedules can change. So our cancellation policy is designed to support teachers and provide them with the flexibility they need—while maintaining a consistent online learning experience for our learners.

To keep things running smoothly, we’ve outlined a few simple guidelines for teachers on handling class cancellations and rescheduling. 

Managing Class Cancellations 

Rescheduling of a Class: 

● For the first 6 months, any class that needs to be canceled should be rescheduled to a later time. No worries—we’ll help with parent coordination and scheduling throughout! 

● This helps build credibility and ensures minimal disruptions for learners enrolled in Coral classes. 

Let Us Know in Advance: 

● If a rescheduling is necessary, please inform the platform at least 48 hours in advance whenever possible. 

● If it’s a last-minute emergency, just reach out as soon as you can so we can find the best solution together. 

Frequency of Class Cancellations: 

● We want to create a reliable experience for learners, so we encourage keeping cancellations to a minimum (unless there’s a valid reason). 

● If cancellations start becoming frequent, we’ll reach out to see how we can help! 

Procedure for Rescheduling a Class 

1. Email us at teachers@coralacademy.com about a cancellation, including the reason for the same! 

2. Our team will coordinate with you to find a suitable time for the rescheduled session. 

3. Once the request is approved, please post a quick update in the “announcement” section of the website to inform the enrolled parents along with

the reason for rescheduling (sharing the “why” helps you build trust with parents) 

Helpful Tip! ‍

Consider keeping a couple of buffer slots in your schedule. This way, if you ever need to reschedule, you already have some options ready! 

Need Help? We’re here for you! Just reach out to us at: teachers@coralacademy.com 

Thank you for being a part of the Coral Academy family! Your dedication makes a world of difference, and we’re here to support you every step of the way.

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